Credit Terms
These Credit Terms explain how ServerGPT credits work, how top ups and auto top ups are treated, why credit usage can vary, and what users should expect when estimating usage.
These terms apply alongside our Terms of Use, Privacy Policy, Usage Policy, pricing page, and any checkout or account screens shown when you buy or use credits.
Questions about these policies can be sent through our support page.
1. How credits work
Credits are ServerGPT’s usage meter. They are used for AI chat, server changes, Discord server planning, image generation and editing, web research, bot workflows, and other metered product features. Credits are not cash, stored value, e-money, a bank balance, cryptocurrency, or a transferable asset.
Credit costs can change from time to time. We may update credit rates, included monthly allowances, top-up pricing, minimum top-up amounts, metering rules, model access, fair-use controls, and feature limits as provider costs, product behavior, model availability, abuse patterns, or business needs change.
2. Non-refundable and non-transferable
- Credit top ups, subscription payments, and auto top ups are non-refundable once purchased except where required by law or expressly agreed by us in writing.
- Credits cannot be withdrawn, exchanged for money, sold, transferred to another user, transferred to another workspace, or used outside ServerGPT.
- Unused monthly plan credits reset each billing month and do not roll over. Bought credits and auto-recharged credits are additional credits that roll over, but may still be subject to expiry, account limits, suspension, fraud review, or other conditions shown at purchase or in your account.
- If your account is suspended or terminated for fraud, abuse, payment misuse, chargeback abuse, or policy violations, credits may be withheld, removed, or made unavailable except where required by law.
3. Estimated usage per 1,000 credits
The estimates below are provided for transparency only. They are not guarantees. Actual usage depends on prompt length, attached context, server size, chat history, model used, reasoning effort, output length, cached input, web search calls, image quality, edits versus new generations, provider pricing, and any tool calls used to complete the request.
- Simple chat or small server edits: around 40 to 120 requests per 1,000 credits when prompts and outputs are short and lower-cost models are used.
- Larger server changes, planning, or recommendation requests: around 10 to 40 requests per 1,000 credits where more context, more output, or stronger reasoning is needed.
- Web Search or research requests: around 25 to 80 requests per 1,000 credits for search-heavy requests, because each web search call has an additional provider cost before normal input and output usage.
- Image prompt rewriting only: around 100+ small prompt-rewrite requests per 1,000 credits where no image is generated and the request is short.
- Image Generation or Image Editing: usually far fewer requests per 1,000 credits than text. Image cost varies heavily by image model, size, quality, generation versus edit, and provider-reported usage, so a detailed image request may use a meaningful share of 1,000 credits by itself.
- Bot planning or bot workflow requests: around 10 to 50 requests per 1,000 credits depending on whether the request is a short behavior change or a larger multi-step workflow.
4. Billing and metering
ServerGPT meters usage based on the data reported by our AI and infrastructure providers, our pricing settings, and our internal credit conversion. We may include a margin in credit usage to cover infrastructure, payment fees, failed attempts, retries, product development, support, and operating costs.
A request may consume credits even if you do not like the output, choose not to apply it, regenerate it, delete it later, or abandon the workflow. We may choose not to charge, or may reverse credits, at our discretion where there is a clear service fault, duplicate charge, or exceptional issue.
5. Auto top ups
If you enable auto top ups, you authorize ServerGPT and our payment processor to charge your saved payment method when your credit balance falls below the configured threshold. The auto top-up amount, threshold, and minimum amount may change or be limited based on plan, billing settings, risk checks, or product changes.
You are responsible for disabling auto top ups before further usage if you no longer want automatic charges. Failed auto top ups may cause requests to fail, features to be limited, or your account to require manual top up.
6. Limits and changes
- We may apply request limits, model limits, image limits, rate limits, server sync limits, bot hosting limits, fair-use limits, fraud checks, and abuse controls even where credits are available.
- We may change plan allowances, model availability, credit pricing, feature access, or minimum top-up amounts with reasonable notice where required. Continued use after a change means you accept the updated credit terms.
- We may correct pricing, metering, or display errors. If an error materially affects your account, we may adjust the balance, reverse an incorrect grant, or provide a reasonable remedy where legally required.